How do I return a product purchased on gratex.in?
Order once placed cannot be cancelled but you can opt for exchange.
Gratex Easy Return Policy is applicable only for 7 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect, In-correct product and Design Change. The time frame starts from date the product was delivered as per the confirmation received from our stores team or courier partners.
Plz dispatch the product that you wish to return from your doorstep and update us on: firstname.lastname@example.org
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